Useful information for making payments on our ecommerce
When purchasing on CitisLab you can choose different payment methods in total security. When placing your order, you can choose the payment system you prefer, evaluate the advantages of each payment method, and view the details transparently and immediately.
We put your security first: by choosing to pay with PayPal or by Credit Card (Stripe), you will enjoy the highest security and protection available today for online purchases.
Speed : Your payment will be verified and confirmed immediately, so your order will be processed faster than with other payment systems.
With Stripe you can then securely complete the payment using your preferred card or circuit from those listed above.
If you cancel your order, the amount will be credited back to the card or circuit used.
The order can only be placed by the cardholder.
You will be directed to PayPal’s secure page. You will then be able to complete the payment directly from your PAYPAL account.
The order can only be placed by the PayPal account holder. It is not possible to request shipment to a different delivery address than the one indicated on the PayPal account.
Ability to pay in 3 interest-free installments with Paypal
For purchases from 30 to 2000€ you can take advantage of the Paypal service to pay in 3 installments without interest. Choose PayPal as your payment method when you make your purchase and log into your PayPal account and you will find available the ” Pay in 3 installments.”
Your request is analyzed in real time, and if you and your purchase are both eligible you receive a response within seconds.
You can easily pay for your purchases in 3 installments spread over 3 months.
In case of order cancellation, the amount will be credited back to your PayPal account.
Advance bank transfer
You will make the payment by Bank Transfer. The order will be processed after the amount is credited to the Bank Details that will be communicated to you upon receipt of the order.
The shipment of the goods will take place upon actual crediting of the amount due to CitisLab’s bank account, which must take place within 5 (five) working days from the date of the order.
In case of cancellation of the order, the amount will be credited back to the bank account of origin.